“Why does everyone still call me?”
Your team can do the work. Yet decisions, exceptions, and customer problems keep landing on your phone.
For established service-business owners
Websites, connected systems, and practical AI that take work off your plate. Autera helps you find what’s getting in the way, then builds a useful next step.
Founder-led by Dylan Richey.
From the first conversation to the finished build.
30 minutes. A clearer next step. No obligation.
Find it. Fix it. Free the Founder.
Does this sound familiar?
Your team can do the work. Yet decisions, exceptions, and customer problems keep landing on your phone.
Calls, estimates, and follow-ups fall between people. More activity hasn’t made the day feel any clearer.
The processes work because you keep them moving. A day away still means being on call.
Illustrative workflow
Before: client calls, missed estimates, crew questions and invoicing all route to the founder.
A sample flow for routine work. Unusual or sensitive issues still reach a person.
Choose the right kind of help
Choose the help that fits. Unsure where to start? Begin with a free conversation.
One issue. A useful working session.
You know where things are getting stuck. Let’s work on that one thing together and leave with something you can use.
Practical output, clear action items, and a written summary.
You know the problem. Let’s fix it.
The next step needs more than a conversation: a better process, a system put in place, or technology built and connected.
The agreed build, team guidance, and a clear handover.
Several symptoms. Find the cause.
Too much is going wrong at once to know what to fix first. We look across the business and follow the evidence.
Findings, likely root causes, and a Now / Next / Later roadmap.
Founder-led. Built with you.
I’m Dylan. I build websites, software, and practical AI tools that take work off your plate.
I’ve run a small business and worked hands-on with technology. That’s the perspective I bring to yours: understand the day-to-day, agree on what will help, then build it with care.
Meet the founder
Look at the calls, tasks, and handoffs that keep coming back to you.
A considered website, a connected workflow, or a tool your team can actually use.
Clear decisions, practical guidance, and an agreed next step.
What the building side looks like
A new website for a locally owned Hawaiʻi Island tour company. Clear tour choices, real island photography, and a straightforward path into FareHarbor booking.
Visit the live websiteDesigned and built by Dylan. A completed client website you can explore for yourself.
A LITTLE LESS CHASING
“Could someone take a look at the loose gate? Thursday works for us.”
Alex — loose gate
Thursday works?
Ask the crew!
“Did anyone get back to Alex?”
Follow-up date missingAlex Morgan Sample contact
Loose gate at a rental property.
Customer is available Thursday.
Confirm Thursday’s visit
with Alex.
Alex’s inquiry is captured. Crew assigned. Follow-up set.
Start with a conversation
30-minute strategy conversation
Times are shown in your local time zone.
Sample availability. These times demonstrate the calendar and do not reserve an appointment.
Explore the calendarTalk with Dylan about what’s getting in the way and what to tackle first.
Free strategy sessionFree · 30 minutes · No obligation